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Domestic Shipping

We are pleased to offer shipping within the United States. Orders are typically processed and shipped within 5 business days. Standard delivery usually takes 7 days to reach your destination.

International Shipping

Unfortunately, we currently do not offer international shipping options. We apologize for any inconvenience this may cause.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. This tracking number will allow you to monitor the status and progress of your shipment.

Shipping Costs

Shipping costs are calculated based on factors such as order weight, dimensions, and the delivery location. The exact shipping fee will be displayed during the checkout process.

Delivery Delays

While we strive for on-time delivery, unforeseen circumstances or occasional carrier delays may occur. Your patience is appreciated in such situations.

Address Accuracy

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for any delays or issues arising from incorrect addresses.

Lost or Stolen Packages

In the rare event that a package is lost or stolen after it's been marked as delivered, we recommend reaching out to the carrier to initiate a claim. If you encounter any difficulties, please contact our customer support for assistance.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to us at info@saintavere.com or [Phone].

Policy Changes

Please note that Saint Avère reserves the right to modify or update our shipping policy as needed. We encourage you to review this policy periodically for any changes.

Returns

We want you to be completely satisfied with your purchase from Saint Avère. If you are not satisfied for any reason, you may return the item(s) within [X] days of receiving your order. To initiate a return, please follow these steps:

Contact our customer support at info@saintavere.com to request a return authorization.

Once you receive the authorization, securely package the item(s) in their original condition.

Include a copy of the packing slip or order confirmation email with the return shipment.

Ship the package to the address provided by our customer support.

Upon receipt and inspection of the returned item(s), we will process your refund. Please allow 7 business days for the refund to be credited to your original payment method.

Exchanges

If you wish to exchange an item for a different size, color, or style, please follow the return process outlined above and indicate your desired exchange in your communication with our customer support. Once your return is received and inspected, we will process the exchange and ship the requested item to you.

Conditions

Returned item(s) must be in their original, unused condition with all tags and packaging intact. We reserve the right to deny a return if the item(s) do not meet these conditions.

Contact Us

If you have any questions or concerns regarding our return and exchange policy, please feel free to reach out to us at info@saintavere.com or [Phone].

Policy Changes

Please note that Saint Avère reserves the right to modify or update our return and exchange policy as needed. We encourage you to review this policy periodically for any changes.